Tickets

Ask staff for help, report a problem, or read your requests. Every request has a short number, like #1042.

xassist

xassist <message>

Send a message to staff. It goes on your active request, or opens a new one.

@request

@request
@request <brief summary> = <details>

Open a menu to ask staff a question, report a bug, report a player, ask for an NPC, or read your requests. With a brief summary and details, it sends a help request at once. Alias: @helprequest.

@tickets

@tickets

Open your request list. From there you can read a request, add a reply, or withdraw an open request.

@ticket

@ticket <number>
@ticket <number> = <reply>

Read one request or add a reply.

@puppetrequest

@puppetrequest

Open a form to ask staff to play an NPC in your scene. Alias: @reqpuppet.

@bug

@bug
@bug <what went wrong>

Open a form to report a bug, or file one in a line with @bug <what went wrong>.

@report

@report <brief summary> = <details>

Report a player to senior staff. The report is private.

For account settings, see help account.
For OOC channels, see help channels.